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Grace Blooms Jewelry Club (Coming Soon)

FAQ

jewelry

Is your jewelry hypoallergenic?

Yes, all of our earring posts are made of sterling silver dipped in 18k gold or rhodium (depending on color). Our other jewelry is made of a variety of high-gradematerials and metals including 14k gold, rhodium, sterling silver. Please see exact materials listed under each item. 


How should I store and care for my jewelry?

We recommend giving your jewels occasional breaks from wear, and storing them in a jewelry organizer and away from water and humidity. To ensure a long lasting finish on your jewelry, please avoid contact with moisture and liquid cosmetics—this includes body oils, lotions, sunscreen, perfume, or makeup. We recommend taking your jewelry off before showering, bathing, exercising, or swimming. 

shipping

How will my jewelry arrive?

Your graceblooms jewelry will arrive individually wrapped in a cute bag within a gift box. It is gift ready if you are planning on giving it away :)

Where will my order ship from?

All orders are shipped from our warehouse in Boise, Idaho, USA!

Which shipping carrier do you use?

We ship all of our orders through USPS (the United States Postal Service). You will receive a tracking number in your email inbox when your order is packaged and shipped.

How will I know when my order has been shipped?

Once your order has shipped, we will send you an email with shipping confirmation and a tracking number. 

Do you ship internationally?

We ship internationally with preferred shipping rates to Canada, Australia, New Zealand, Mexico, The Netherlands, Ireland, India, Great Britain, Brazil and Germany.  Shipping rates may vary and are calculated at checkout. Customer is responsible for duties, taxes or fees incurred through international shipping.  

All items shipped outside of the United States are considered FINAL SALE and our regular return policy does not apply.

returns & exchanges

Do you accept returns?

We accept returns on any unworn merchandise within 30 days of the ship date. If your jewelry arrives unsatisfactory, we will replace your order immediately free of charge.

Returns are subject to a return fee. The cost is calculated during the return process.

Who do I contact about a return or replacement?

Please email support@graceblooms.com to initiate a return or exchange.

The replacement process will be much faster if you can include your order information (name, email, order #) and an explanation of what happened (and/or a picture of the damage), so that we can get started with a repair or replacement immediately!

Use coupon code WELCOME10 for 10% off your first order.

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Materials Guide

Everyday Jewelry

Our everyday jewelry is made with 18k gold plating, platinum or white gold plating, 18k rose gold plating, brass, stainless steel, and cubic zirconia.

Hypoallergenic

All of our jewelry is 100% nickel and lead-free.

925 Sterling Silver

Our sterling silver jewelry is white-gold-plated sterling silver. Please keep in mind when shopping, we have some products that are silver colored, but not sterling silver. Those silver colored pieces are made with white-gold-plated brass.

Demi-Fine (Vermeil)

Ver-what? Repeat after us: ver-may (simple, right?) Now that you’ve got the pronunciation down, let’s talk details. Our jewelry is always created with high quality materials, but our Vermeil pieces take it to the next level with 18k gold, that’s 2.5 microns thick, layered over sterling silver and real, slightly included round-cut diamonds. This exclusive line brings a little luxury to your everyday, especially when properly cared for.

In order to be Vermeil, jewelry must meet the following quality conditions:

  • Base material is sterling silver (92.5% pure silver + 7.5% other materials)
  • Gold plating must be at least 10k (karats)
  • Plating is at least 2.5 microns thick (1 micron = 1/1000th of a millimeter) 

Variations in Gold Hue

There are natural variations in all metals, and these variations are very common in gold. The reason being is that molecules of the base metal slowly transfer into the layer of gold. The variation in hue you are seeing is based on different alloys in the gold mix that can change how gold appears.

Shipping

Orders over $50 (excluding promo codes and taxes) will receive FREE ground shipping in the United States. 

All other orders will be charged $5.99 shipping. 

Care Instructions

Daily Care: Protect your jewelry and its plating by removing it while swimming, showering, exercising, washing your hands, or applying any products such as perfumes, lotions, or hair products. We pride ourselves on the quality of our product; however, if your jewelry should be exposed to any of the above products, tarnishing may occur. Tarnishing may also be caused by the skin's natural pH levels.

Cleaning Instructions: To keep your jewelry clean, wipe it with a soft cloth. Do not use jewelry cleaner.